Starbucks

Contacts

Price level:
Moderately

Address:
18585 Monterey Road, Morgan Hill, CA 95037
Get directions

Website:
starbucks.com

Phone number:
+1 408-782-1134

Categories:
Establishment   Food   Cafe  

Suggest update

Reviews about Starbucks

• Caleb Godlewski

  Oct, 10 2018
  ★ ☆ ☆ ☆ ☆
  My significant other and I stopped in to the Monterey Road Starbucks in Morgan Hill, CA, and we were both quite unimpressed to say the least. Upon entering their establishment we both needed to use the restroom and to our dismay both of their facilities were dirty (toilet paper and used napkins littered the floor). After washing up we entered the line and weren’t greeted by the barista who was at the register. As we approached to order she seemed very frustrated and underwhelmed by our patronage. We ordered our drinks and patiently waited in line for our beverages. I got my usual, Caramel Brûlée Frappechino, and my SO got her usual, Caramel Frappechino. It took quite a long time for us to receive our drinks but they were quite busy so that’s to be expected. Upon receiving our drinks (at which the barista simply called out the drink in question and went about his business) we put our straws in and took the first sip and were absolutely shocked at the lack of flavor. My SO’s coffee tasted like ice chips with caramel drizzle and mine wasn’t much better. My SO said to me, “honey, try this it’s so bland.” I did, and we agreed she should wait in line and ask for a new one to be made. The manager on duty (we presume manager because she was very bossy and rude to the other employees) was quite rude, didn’t apologize and just repeated what my SO had told her. “It tastes like water? Caramel Frappe!” And walked away. My SO waited in line for another four to five minutes before receiving her next drink which was slightly better but still had too much ice in it. She was upset because the barista started her drink and put it down and forgot about it and kept her waiting. Luckily we won’t be back to this location but we were both unimpressed by the service or lack there of, the cleanliness of the restaurant and their bathroom facilities. You can do better, Starbucks Monterey Road.

Photos and maps

Nearest companies

• Artistry In Hair

  Establishment, Health, Beauty salon

  18585 Monterey Road suite 100, Morgan Hill, CA 95037

  +1 408-779-2985

  artistryinhair.com

  Closed now: Until 09:00am tomorrow
• ampm

  Establishment, Food, Gas station, Atm, Finance, Convenience store

  18605 Monterey Road, Morgan Hill, CA 95037

  +1 408-778-0329

  ampm.com

  Open now: Open 24 Hours
• Sola Salon Studios

  Establishment, Beauty salon, Hair care

  18585 Monterey Road #140, Morgan Hill, CA 95037

  +1 408-659-1956

  solasalonstudios.com

  Closed now: Until 10:00am tomorrow
• Berriez Face & Body Parlor

  Establishment, Health, Beauty salon, Hair care, Spa

  ★ ★ ★ ★ ★

  1 reviews

  Sola Studio No. 2, 18585 Monterey Road, Morgan Hill, CA 95037

  +1 408-778-2121

  berriezparlor.com
• ARCO

  Establishment, Gas station

  18605 Monterey Road, Morgan Hill, CA 95037

  +1 408-778-0329

  mybpstation.com

  Open now: Open 24 Hours
• US Home Ownership

  Establishment, Real estate agency

  275 Tennant Avenue #102, Morgan Hill, CA 95037

  +1 408-776-8822